Sanpar

Privacy Policy

  1. Introduction
    SANPAR (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of all users, customers, and business partners who interact with our website or services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access our website at https://sanpar.in (the “Website”) or engage with us through any of our channels.
  1. Information We Collect
    We may collect the following categories of information:
    2.1 Personal Information
    This includes data that may be used to identify or contact you, such as Name, Company name, Email address, Phone number, Job title, Location (if voluntarily provided through contact forms).
    We collect this information when you:
    ● Fill out our Contact Us forms
    ● Request product quotes or technical brochures
    ● Subscribe to newsletters or updates
    ● Interact with our sales or service teams
    2.2 Technical & Usage Data
    We collect non-identifiable data about how users interact with the Website: IP address, Browser type and version, Pages visited and time spent, Referring website or URL, Date and time of access. This information is collected automatically through cookies and analytics tools.
    2.3 Device and Network Information
    To enhance security and optimize our Website, we may also collect: Operating system details, Device type and identifiers, Network provider (if mobile device is used).
  1. How We Use Your Information
    We may use the information collected for the following purposes:
    ● To respond to your inquiries and provide you with requested product information or quotations.
    ● To process service or distributor requests and communicate updates regarding business engagement.
    ● To send newsletters or promotional content, where consent has been obtained.
    ● To improve Website performance, monitor usage patterns, and enhance user experience.
    ● To protect against fraud, enforce our Terms of Service, and comply with legal obligations.
    We do not sell or rent your personal data to third parties for marketing purposes.
  1. Disclosure of Information
    We may disclose your information only in the following situations:
    ● Service Providers: With trusted third parties who help us manage our Website, marketing, or IT systems under confidentiality agreements.
    ● Business Partners: With authorized distributors or resellers when necessary to respond to your inquiries or fulfill your requests.
    ● Legal Compliance: If required by applicable law, regulation, legal process, or government request.
  1. Data Security
    We take reasonable and industry-standard precautions to safeguard your personal data against unauthorized access, misuse, loss, or alteration. These measures include secure data transmission (HTTPS), firewall protections, and access restrictions. However, please note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
  1. Your Rights
    Subject to applicable data protection laws, you have the right to:
    ● Access your personal information held by us
    ● Correct inaccuracies in your data
    ● Request deletion of your personal information (subject to retention obligations)
    ● Withdraw consent where processing is based on consent
    ● Object to processing for direct marketing purposes
    To exercise your rights or make a request, please contact us at: enquiry@sanpar.com
  1. Cookies and Tracking Technologies
    Our Website may use cookies, web beacons, and Google Analytics to collect information about your browsing activity to improve functionality and user experience. You may control cookies through your browser settings. For more details, refer to our Cookie Notice (available on request).
  1. Data Retention
    We retain your personal information only as long as necessary for the purposes outlined in this Policy or as required by law. Once data is no longer required, we securely delete or anonymize it.
  1. Children’s Privacy
    Our Website is intended for business users and is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will promptly delete it.
  1. Changes to This Privacy Policy
    We reserve the right to revise or update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” You are encouraged to review this Policy periodically to stay informed about how we protect your information.
  1. Contact Us
    If you have any questions, requests, or concerns regarding this Privacy Policy or how your personal data is handled, please contact us at: enquiry@sanpar.com
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